FREQUENTLY ASKED QUESTIONS

CAN I HAVE MY ORDER GIFT-WRAPPED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHERE DO YOU SHIP TO?

Yes!
Do let us know of your preferences, and your message. We will personally write your message and wrap it up like no other gift.

We accept Bank Transfer, Touch & Go, DuitNow as of now.

We ship to Malaysia with standard rates of RM10 (EM), RM12 (WM).

We do ship to Singapore too, however the rates depend on Poslaju.

HOW DO I CUSTOMISE AN ITEM?

Drop us a message with your preferences, here's a template for you to refer to if you're curious.

1. Length & Width of the Ribbon

2. Specific colours (Checkered, or just plain)

3. Specific Material (Silk, Matte, Sheer, Thin, Thick)

4. Trinkets (Just name em, we probably have something laying around)

5. Reference Photos (or if you have a mood board!) or Photos to match your outfit (if it is!)

TIMEFRAME OF MAKING AN ITEM?

Depending on the craftsmanship needed, the materials on hand and the current amount of orders before yours.

Orders usually take about 2 weeks. Which consists of the process from creating a design, picking the materials, creating a mockup, discussing and creating the final masterpiece.

DO YOU DO PICKUPS / COD (Cash on Delivery)?

We do pickup's and COD at our Pop-Up Booths!

To know where our next booth will be located, click here to find out more.